Try using a different USB port and cord, just to make sure neither of these are causing the problem. If it is, unplug it, and then plug it back in. My friends from both a Macbook and iPhone have tried calling me and it shows them ringing me, but it doesnt show on my laptop. If you’re using a USB webcam, make sure it’s plugged in. 1 Posted by6 years ago Archived FaceTime cant receive incoming calls So for some reason on the new El Capitan update, my FaceTime app (Version 3.0 (2586)) does not receive incoming calls. It’s also possible to use superior external cameras as webcams if you want to boost the video quality. However, you might need to buy an external webcam for some Mac models, like the Mac mini or Mac Pro. MacBooks, iMacs, and the iMac Pro all have internal cameras. Why cant I sync my iPhone Messages to my Mac There are a few reasons. RELATED: How (and When) to Reset the SMC on Your Mac Problems with an External Webcam To do this, go to Settings > General > Reset > Reset Network Settings. You can find your particular model and instructions for resetting the SMC here. macOS 57k Posted 7 years ago by KristianOnor Reply Replies Same problem on me Thrunderbolt display camera is not working in using facetime. How you reset the SMC depends entirely on which Mac you have. The SMC is responsible for low-level settings, like fans and LEDs, but it might also impact your internal webcam. If you’ve tried everything else (or your webcam wasn’t listed in the System Report), you might want to try resetting your Mac’s System Management Controller (SMC).
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